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CIMS – Cleaning Industry Management Standard

CIMS applies to management, operations, performance systems, and processes. Compliance with the Standard demonstrates an organization is structured to deliver consistent, quality services that are designed to meet the customer's needs and expectations. It sets forth processes, procedures, and supporting documentation proven to be characteristic of customer-driven organizations. CIMS is non-prescriptive and each individual organization has the flexibility to choose the most effective ways in which to meet its requirements.